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Developing a High Performance Work Team

July 13, 2013 By admin | Write Comment

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The “A” Team

What are the characteristics of an “A” Team? I have had the privilege of working with a group of people that constituted a high performance work team. The ability of that team to consistently deliver better than expected results was truly its own reward. How did we do it?

In some ways it was all so very easy. Competent people planning and executing together to deliver a common mission. Isn’t it always this way? Well, maybe not. What will make them a high performing team?

How did the group get selected? Were they just thrown together randomly? Better first to gauge the individual skills and provide a mix.

Let’s then given them a clear goal to achieve. Does the team agree on the goal? Is it really clear? If not, why not? Is the goal OK, but the “how to” of reaching it not so clear? How do you know?

Do the individuals listen to each other with respect and courtesy? Does everyone have a chance to have their say? Can everyone agree to the approach even if they have some misgivings? Wow! All of a sudden there seems to be a lot of doubt creeping in. Good teams resolve the issues.

So, what next? Does each person have an assigned task? Do they understand their part? When is it due? What do they do if they get in trouble? Define the process, the checks and balances, and the timetable.

And, they’re off (to throw in a horse-racing metaphor). Amazingly, everyone accomplished their tasks, the results come in, and another victory is in hand.

Well, it was easy after all. But, what did it take?

  • A group of people with complementary skills
  • Ability to plan
  • Good listening skills
  • Agreed-to mission and plan of execution
  • A desire to lend a helping hand
  • Trust in each other
  • The Team gets the credit

What characteristics would you add from your own experiences with a high performance team?

Mark Youngblood

Follow Mark @RMarkYoungblood

CareerToolbox international, LLC

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